Finnish Speaking Customer Service Representative

Patrique Mercier Recruitment is seeking an enthusiastic Finnish Speaking Customer Service Representative to become a vital part of our team. This position is perfect for someone passionate about providing exceptional customer service and eager to assist our Finnish-speaking clientele.

Your primary responsibility will be to deliver outstanding support by handling inquiries, resolving issues, and ensuring an excellent experience for our customers. You will play a key role in maintaining our reputation for incredible service.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat
• Provide information on products and services, process orders, and handle complaints
• Ensure that each customer interaction is handled with professionalism and care
• Document interactions in our customer relationship management system
• Collaborate with various teams to improve service delivery and customer satisfaction
• Continuously update your knowledge of company products and updates

Requirements

• Fluency in Finnish and English, both written and spoken
• Experience in customer service is preferred
• Exceptional communication skills and a positive attitude
• Strong analytical and problem-solving abilities
• Adept in handling multiple tasks and working under pressure
• Attention to detail and commitment to quality service
• Proficient in using computers and customer service software

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )