Job description

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We are proud to announce an exciting opportunity for Swedish-speaking candidates to join a dynamic customer service team in Greece. In this role, you will be the first point of contact for customers, providing exceptional service and support while ensuring their inquiries are handled promptly and professionally. Our recruitment process focuses on aligning the best candidates with the right employers across various industries, including social media, gaming, healthcare, and more. If you're passionate about delivering top-notch customer service and are looking to relocate to Greece for a rewarding experience, this could be the perfect opportunity for you. At Patrique Mercier Recruitment, we are dedicated to helping individuals find their dream jobs abroad, making your transition seamless and enjoyable. Don't miss your chance to combine your language skills and customer service expertise while enjoying the beautiful landscapes and vibrant culture of Greece!

Responsibilities

Act as the first point of contact for Swedish-speaking customers via phone, email, and chat.
Provide accurate information and resolve customer inquiries in a timely manner.
Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
Process orders, returns, and exchanges accurately and efficiently.
Document customer interactions and follow up on outstanding issues as necessary.
Collaborate with team members to improve service performance and customer engagement.
Meet and exceed individual and team performance metrics and objectives.

Requirements

Fluent in Swedish, both written and spoken; proficiency in English is a plus.
Previous experience in customer service or a related field is preferred.
Strong interpersonal skills and a passion for helping others.
Ability to work in a fast-paced environment and handle multiple customer inquiries.
Excellent problem-solving skills with attention to detail.
Familiarity with customer service software and tools is an advantage.
Willingness to relocate to Greece and adapt to a new environment.

Benefits