Offer summary

Qualifications:

Fluency in Portuguese and English, Strong communication skills required, Willingness to relocate to Greece, Basic computer skills needed, No prior experience required.

Key responsabilities:

Assist customers with inquiries and solutions

Deliver service via phone, email, and chat

Manage and resolve customer complaints professionally

Maintain records of customer interactions

Collaborate with team to meet satisfaction targets

Job description

Patrique Mercier Recruitment is excited to offer an incredible opportunity for Portuguese Speaking Customer Service professionals to join a dynamic team in Greece. This position includes full relocation support, making it your chance to embark on a rewarding career while experiencing the beauty and culture of Greece.

As a Portuguese Speaking Customer Service representative, you will be on the front lines providing exceptional support to Portuguese-speaking customers. Your role will involve addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction through various communication channels.

Joining our client’s team means becoming part of a vibrant, multicultural environment where you can enhance your skills and make valuable connections, all while enjoying the delightful Mediterranean lifestyle.

Responsibilities

Assist Portuguese-speaking customers with their inquiries and provide effective solutions
Deliver outstanding customer service through phone, email, and chat
Promptly manage and resolve customer complaints in a professional manner
Maintain accurate records of customer interactions and transactions
Collaborate with team members to achieve customer satisfaction targets
Stay updated on company products, services, and policies
Follow established procedures and adhere to quality standards

Requirements