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Dutch Speaking Customer Support Job in Sunny Greece

Remote: 
Full Remote
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English, Experience in customer service or related field, Detail-oriented with a focus on service excellence, Familiarity with customer support software, Valid European Passport or ID.

Key responsabilities:

  • Provide exemplary customer support via phone, email, and chat
  • Manage inquiries and ensure accurate information is provided
  • Assist with problem-solving and troubleshooting
  • Keep detailed records of customer interactions
  • Work collaboratively with team members

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is thrilled to announce an amazing opportunity for a Dutch Speaking Customer Support position in the sunny paradise of Greece! If you are fluent in Dutch and have a passion for delivering outstanding customer service, we want to hear from you!

In this role, you will act as the primary point of contact for Dutch-speaking customers, addressing their inquiries and providing prompt and effective solutions. You will be instrumental in enhancing the customer experience while enjoying the vibrant lifestyle and stunning scenery Greece has to offer.


Responsibilities
  • Provide exemplary customer support to Dutch-speaking clients through phone, email, and chat
  • Manage customer inquiries and ensure accurate information is provided
  • Assist customers with problem-solving and troubleshooting
  • Keep detailed records of customer interactions
  • Work collaboratively with team members to foster a great customer experience
  • Stay updated on company products, services, and policies
  • Follow established procedures and quality standards

Requirements

  • Fluency in Dutch and English, both written and spoken
  • Experience in customer service or a related field is an advantage
  • Strong communication and relationship-building skills
  • Proven problem-solving abilities with a customer-first mindset
  • Ability to work well in a dynamic and fast-paced environment
  • Detail-oriented with a focus on service excellence
  • Familiarity with customer support software and digital tools
  • Proficient in navigating computers and various systems
  • Valid European Passport or ID

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Problem Solving
  • Verbal Communication Skills
  • Customer Service
  • Computer Literacy
  • Relationship Building

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