Offer summary
Qualifications:
1-3 years experience in client-facing roles, Excellent communication skills in English, Analytical thinking and fast learner, Experience in SaaS environments is an advantage, B.Sc in Industrial Engineering or similar field is an advantage.
Key responsabilities:
- Act as primary contact for sales and partners
- Resolve internal system-related issues, such as Salesforce
- Document and maintain processes into the team’s knowledge base
- Challenge ad-hoc solutions and push for permanent resolutions
- Adhere to team KPIs and quality measurements