Offer summary
Qualifications:
Bachelor's Degree or equivalent, 5+ years in helpdesk/customer support, 2+ years in a similar role, Experience with Zendesk required, Strong computer skills and attention to detail.Key responsabilities:
- Provide customer support for integrations
- Install, configure, and troubleshoot technical issues
- Document the help desk problem-solving process
- Respond promptly to requests and maintain regular updates
- Collaborate with internal teams to resolve customer issues