Offer summary
Qualifications:
Fluency in Finnish and English, Experience in technical support or customer service, Strong problem-solving and technical mindset, Detail-oriented with customer satisfaction focus, Familiarity with software, hardware, networking.
Key responsabilities:
- Provide tech support to Finnish-speaking customers
- Troubleshoot and resolve technical issues
- Document interactions and solutions accurately
- Work collaboratively to enhance customer satisfaction
- Stay updated on products and company policies