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Dutch speaking Customer Service

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch (spoken and written), Strong communication skills, Previous customer service experience (preferred), Willingness to learn new software, Attention to detail.

Key responsabilities:

  • Provide cheerful customer service via various platforms.
  • Resolve customer inquiries and ensure satisfaction.
  • Record customer interactions accurately in CRM.
  • Collaborate with team to achieve service goals.
  • Engage in training and development activities.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Hey there! Patrique Mercier Recruitment ES is on the lookout for friendly and enthusiastic Dutch speakers to join a lively customer service team. If you're someone who loves helping others and wants to be part of a supportive work environment, this could be your perfect opportunity! In this role, you'll connect with customers, assist them with their questions, and ensure that they have a great experience. You’ll be the friendly voice on the other end of the line, making a positive impact on customers’ day-to-day lives. Our client values teamwork and a positive attitude, and you’ll have the chance to work with a diverse group of amazing people. So, if you're ready to take the next step in your career and join us in creating wonderful customer moments, we’d love to hear from you!


Your Responsibilities
  • Provide cheerful and efficient customer service to Dutch-speaking clients through various platforms.
  • Help resolve customer inquiries and concerns, ensuring they leave satisfied.
  • Stay positive and professional, making each customer feel valued and heard.
  • Record customer interactions accurately in our CRM system.
  • Work with your team to achieve service goals and share ideas for improvement.
  • Engage in fun training and development activities to boost your skills!

Requirements

  • Fluency in Dutch (both spoken and written) is a must.
  • A passion for helping customers and a friendly demeanor.
  • Previous customer service experience is a plus, but not required!
  • Strong communication skills and the ability to work well in a team.
  • Problem-solving skills and a great attention to detail.
  • Willingness to learn new software and systems.
  • Excitement to join a fun and dynamic work environment!

Benefits

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training Good Salary

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutch
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Detail Oriented
  • Problem Solving
  • Verbal Communication Skills
  • Customer Service
  • Teamwork
  • Willingness To Learn

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