Offer summary

Qualifications:

Fluency in Norwegian and English, Previous experience in technical support preferred, Strong problem-solving skills, Familiarity with software and networking concepts, Valid European Passport or ID.

Key responsabilities:

Provide expert technical support via phone, email, and chat

Troubleshoot and resolve software, hardware, and networking issues

Document customer interactions and maintain accurate records

Collaborate with team members for high customer satisfaction

Stay updated on product information and company policies

Job description

Patrique Mercier Recruitment is excited to announce job openings for Norwegian Technical Support positions in Greece, including a relocation package to assist you in your move! If you are fluent in Norwegian and passionate about technology, this is a fantastic opportunity for you!

As a Norwegian Technical Support Representative, you will play a key role in delivering exceptional technical assistance to Norwegian-speaking customers. Your main responsibility will be to troubleshoot and resolve a variety of technical issues, ensuring every customer receives the support they need.

This role not only allows you to develop your technical skill set and enhance your customer service experience but also gives you the chance to explore and enjoy the beautiful landscapes and culture of Greece!

Responsibilities

Provide expert technical support to Norwegian-speaking customers via phone, email, and chat
Troubleshoot and resolve software, hardware, and networking issues
Document customer interactions and maintain accurate records of solutions provided
Collaborate with team members to ensure high levels of customer satisfaction
Stay updated on product information, services, and company policies
Follow established procedures and adhere to quality standards

Requirements

Fluency in Norwegian and English, both written and spoken
Previous experience in technical support or customer service is beneficial
Strong problem-solving skills and a keen technical mindset
Excellent verbal and written communication abilities
Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously
Attention to detail and a commitment to client satisfaction
Familiarity with software, hardware, and basic networking concepts
Proficient in using various computer systems and applications
Willingness to relocate and work in Greece
Valid European Passport or ID

Benefits