Offer summary
Qualifications:
Fluency in Norwegian and English, Previous experience in technical support preferred, Strong problem-solving skills, Familiarity with software and networking concepts, Valid European Passport or ID.
Key responsabilities:
- Provide expert technical support via phone, email, and chat
- Troubleshoot and resolve software, hardware, and networking issues
- Document customer interactions and maintain accurate records
- Collaborate with team members for high customer satisfaction
- Stay updated on product information and company policies