Offer summary
Qualifications:
Bachelor’s degree in IT or Computer Science, 4 to 12 years of proven experience in field engineering or technical support, 4+ Years of Customer Support with a hi-tech company, Strong knowledge/experience in Linux and Windows systems, Experience with security tools like Nessus.
Key responsabilities:
- Provide world-class support for Tenable cybersecurity products
- Serve as the primary technical liaison between customers and Tenable
- Analyse customer inquiries and vulnerabilities
- Maintain in-depth knowledge of Tenable products
- Create and publish solutions for customer reference