Offer summary
Qualifications:
2-4 years in customer service, Experience in technical/software support, Fluency in Dutch, French, and English, Experience with CRM and telephony systems, IT qualifications/degree required.Key responsabilities:
- Troubleshoot and resolve advanced customer issues
- Work with Product Development for solutions
- Deliver efficient customer service meeting SLA targets
- Record customer interactions accurately
- Maintain compliance and knowledge base updates