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Service Technician

EXTRA HOLIDAYS
Remote: 
Full Remote
Contract: 
Salary: 
120 - 120K yearly
Experience: 
Junior (1-2 years)
Work from: 
Missouri (USA), United States

Offer summary

Qualifications:

1+ years of sales experience preferred, Construction/Home Improvement experience preferable, Proven customer relations experience preferred, High school diploma or GED required, Valid non-restrictive Driver's License necessary.

Key responsabilities:

  • Execute scheduled appointments with customers
  • Travel to customers' homes for service tasks
  • Build long-term customer relationships
  • Recommend additional products and services
  • Perform maintenance and reactive service visits
Foundation Recovery Systems logo
Foundation Recovery Systems SME http://www.foundationrecoverysystems.com/
51 - 200 Employees
See more Foundation Recovery Systems offers

Job description

Logo Jobgether

Your missions

Foundation Recovery Systems, A Groundworks Company, is seeking talented Service Technician to join their team in the Lees Summit MO area! 

The Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.


Why you should join our Service Team

  • Base Pay + Commission with NO CAP on earnings

  • Average annual earnings $120,000

  • Company Vehicle and Gas Card provided

  • Full-time non seasonal work

  • Pre-qualified, high-quality appointments, no cold-calling required! 

  • Advanced leadership training opportunities from a promote from within led culture

  • Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods

  • Equity in North America’s Leading Foundation Repair and Water Management Company

Job Responsibilities

  • Execute appointments scheduled with customers

  • Travel to customers' home based on assigned appointments

  • Build long-term relationships with customers and professionally represent the company

  • Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures

  • Perform annual customer maintenance visits, examining work previously completed

  • Perform reactive service appointments, diagnose, and fix any issues

  • Install additional products purchased by the customer as necessary

  • Adhere to safety regulations and procedures when carrying out responsibilities

  • Examine solutions installed by the company and determine potential warranty or non-warranty work

  • Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

  • Other duties as assigned

Qualifications

  • 1 or more years of proven sales experience preferred but not required

  • Construction/Home Improvement experience preferred

  • Proven customer relations experience preferred

  • High school diploma or GED or equivalent experience

  • A valid, non-restrictive Driver's License is required

Requirements 

  • Full-time 

  • Remote & Onsite: Reporting into and working remotely of Branch location 

  • Servicing area within territory 

Groundworks® is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization.  

 

With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA™ company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before!  

 

We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe!

 

Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset – their home.   

 

When customers choose a local Groundworks company, they can feel confident they’re hiring the trusted local experts who will ensure the job’s done right.

When you choose Groundworks, you'll join thousands of Tribemates who are making history.  

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Sales
  • Problem Solving
  • Communication
  • Leadership Development
  • Customer Service

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