Welcome to the dynamic world of Advanced Utility Systems, a division of Harris Computer! We take immense pride in being at the forefront of utility software solutions, delivering cutting-edge technologies to revolutionize the water, electric, and natural gas sectors. Our comprehensive suite of integrated systems, ranging from billing to service management, sets us apart as a market leader in the industry. At Advanced, we are driven by a steadfast commitment to long-term solutions, investing in our exceptional employees, innovative products, top-notch services, advanced technologies, and an unwavering dedication to continuous improvement.
Right now, our extraordinary Professional Services team is on the lookout for a talented and ambitious Project Manager (PM) to join our ranks. As a PM, you will play a pivotal role in surpassing the expectations of both new and existing customers, guiding them through every step of their projects, from concept to flawless delivery and installation. Acting as the primary point of contact, you will be the go-to person for our valued customers, ensuring their individual project requirements and ongoing business needs are not only met but exceeded. We're seeking an exceptional candidate who thrives on direct customer engagement, possesses a knack for creative problem-solving, and boasts an impressive track record of successfully navigating through complex projects while fostering strong relationships both internally and externally.
Join our innovative and forward-thinking team at Advanced Utility Systems, and become part of a dynamic division that is revolutionizing the utilities industry. We are on a mission to provide long-term solutions that drive success and value for our customers. Embark on this exciting journey with us and make a meaningful impact in shaping the future of the utilities sector.
This project manager job allows you to work remotely anywhere in Canada or the US. Travel availability is up to 50% throughout North America. Unrestricted ability to travel internationally (mostly within US, Canada, and Caribbean). A valid passport is required for the travel.
What your impact will be:
- Drive all aspects of the project delivery, including managing the scope of the project, schedule, budget, changes to deliverables, and effective communication
- Manage customer expectations and being accountable for the quality of the deliverables completed by the project team
- Provide team leadership; priority setting, decision making, and problem solving
- Resolve project issues and/or delays to reduce the impact on the client and ensure timely implementation
- Negotiate modifications and/or trade offs to project scope or delivery dates with client, based on project deliverables, contingencies and predefined acceptance criteria
- Explain implications of changes to project scope and / or priorities to client and management to ensure changes are understood and approved
- Manage change and risks to the project deliverables to reduce delays while limiting the impact on our customers and project timelines
- Provide updates to management team and coworkers on customer/project status, proactively identifying issues and resolving or escalating as appropriate
- Prepare and report on project forecast to management on an ongoing basis for all assigned projects
- Participate to ensure that milestones and work in progress are approved according to contract acceptance criteria, invoiced on time, and paid in a timely manner
- Perform project administration such as approval or routing of expenses, project time entry review, project plan updates, and invoice processing
- Understand and recommend process improvements
What we are looking for:
- 5+ years experience leading enterprise software implementations
- 2+ years of experience examining and recommending process improvements
- Experience negotiating resources and deliverables within a matrix organization and with third- party vendors
- Experience working in a PMO and with a formal delivery methodology
- Strong problem solving skills. Must be able to analyze information to make independent decisions quickly and effectively
- Proven financial acumen experience gained by managing projects valued at 1.5M to 10M
- Intermediate experience working with MS Suite of products (Project, Excel, Word, PowerPoint, SharePoint)
- Travel availability up to 50% throughout North America. Unrestricted ability to travel internationally (mostly within US, Canada, and Caribbean)
What would make you stand out:
- Local government / Utility sector software implementation experience
- PMP Certification
- Demonstrated understanding of cloud solutions and concepts
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
Salary: 85K - 98K
About us:
Advanced Utility Systems was established in 1997 to provide Customer Information and Billing solutions exclusively to municipal, investor owned and cooperative utilities. With more than 150 successful customer deployments across North America, Central America, South America and the Caribbean, Advanced has the experience required to deliver a successful implementation of your mission critical CIS.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
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