Offer summary
Qualifications:
Bachelor's degree in computer science or medical informatics, Skills in Microsoft Windows OS and SQL, Experience in Healthcare IT desirable, Knowledge of hospital IT interfaces (HL7, DICOM, FHIR), Good written and verbal communication skills in English and German.
Key responsabilities:
- Resolve customer technical requests remotely
- Act as L1 responder for EMR-CM products
- Provide customer training for EMRCM products
- Document calls and implement solutions
- Maintain effective communication throughout the resolution process