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Norweigan Speaking Customer Service In Greece, Full Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Norwegian and English, Previous customer service experience preferred, Strong problem-solving skills, Familiarity with digital communication platforms, Organizational skills and attention to detail.

Key responsabilities:

  • Provide customer support to Norwegian clients
  • Assist customers through phone, email, and chat
  • Handle complaints and troubleshoot issues timely
  • Maintain records of customer interactions
  • Collaborate to improve service quality
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Embark on an exciting journey with Patrique Mercier Recruitment, the leading agency dedicated to connecting candidates with job opportunities in their native language across borders. We specialize in a variety of industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial services, insurance, energy, and telecommunications. Our mission is to ensure a seamless match between exceptional candidates and reputable employers, enabling you to find your dream job abroad. We are currently seeking a dedicated Norwegian Speaking Customer Service Representative to join a dynamic team in Greece. This position offers full relocation support, making it easier than ever to start your international career while immersing yourself in a beautiful new location. In this role, you'll leverage your language skills to provide top-notch customer service, assisting clients and ensuring satisfaction. If you're excited about the opportunity to work in a vibrant environment while utilizing your Norwegian language skills, we want to hear from you! Join Patrique Mercier Recruitment and redefine your career path while experiencing the richness of a new culture.


Responsibilities
  • Provide outstanding customer service support to Norwegian speaking clients in various inquiries.
  • Assist customers via phone, email, and chat with professionalism and efficiency.
  • Handle customer complaints, troubleshoot issues, and provide appropriate solutions in a timely manner.
  • Maintain detailed records of customer interactions and transactions in our database.
  • Collaborate with team members to improve overall service quality and customer satisfaction.
  • Stay updated on product knowledge, services, and promotional offers to assist customers effectively.
  • Contribute to team goals by meeting individual performance targets and metrics.

Requirements

  • Fluent in Norwegian (both written and spoken), with excellent English communication skills.
  • Previous experience in customer service or a related field is highly desirable.
  • Strong problem-solving abilities and a customer-oriented approach.
  • Comfortable using various digital communication platforms and CRM systems.
  • Ability to work in a fast-paced, multicultural environment.
  • Strong organizational skills and attention to detail.
  • Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishNorwegianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Organizational Skills
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills
  • Cultural Responsiveness

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