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German Speaaking Customer Service in Greece, Full Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German and English, Proven experience in customer service, Strong problem-solving abilities, Attention to detail, Willingness to relocate to Greece.

Key responsabilities:

  • Provide exceptional customer support in German
  • Resolve inquiries promptly with a positive attitude
  • Maintain product knowledge for effective assistance
  • Document interactions accurately in CRM
  • Collaborate with team and participate in training
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries, specializing in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We are currently searching for a motivated German Speaking Customer Service representative to join our client's team in Greece. This role offers full relocation support, allowing you to experience the vibrant culture of Greece while utilizing your language skills in a professional setting. You will be part of a dynamic environment focused on delivering exceptional customer service, where you'll have the chance to enhance your career and work with a diverse clientele. At Patrique Mercier Recruitment, we pride ourselves on our thorough recruitment process that matches the best candidates with the right employers, ensuring not only professional satisfaction but also personal growth. If you're looking to embark on an exciting journey in customer service abroad, we would love to help you find your dream job with us.


Responsibilities
  • Provide exceptional customer service and support in German via phone, email, and chat.
  • Resolve customer inquiries and issues promptly while maintaining a positive attitude.
  • Maintain in-depth knowledge of products and services to assist customers effectively.
  • Document customer interactions and feedback in the CRM system accurately.
  • Collaborate with team members and other departments to ensure seamless communication and support.
  • Participate in training sessions to enhance product knowledge and customer service skills.
  • Adhere to company policies and procedures while handling customer requests.

Requirements

  • Fluent in German (spoken and written) with strong English skills.
  • Proven experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Willingness to relocate to Greece for the role.
  • A positive attitude and a passion for helping others.

Benefits

    • Training & Development
    • Performance Bonus
    • Great Salary
    • Work Remote

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Problem Solving
  • Customer Service
  • Detail Oriented
  • Social Skills
  • Training And Development
  • Verbal Communication Skills

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