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Senior Business Analyst & Technical Writer for IT Projects

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
North Carolina (USA), United States

Offer summary

Key responsabilities:

  • Identify and document stakeholders and data flows.
  • Gather, validate, and maintain solution requirements.
  • Translate business needs into agile user stories and backlogs.
  • Collaborate on user stories and acceptance criteria.
  • Assist in testing, requirement tracing, and process improvement.
FairPoint Communications logo
FairPoint Communications http://www.fairpoint.com/
1001 - 5000 Employees
See more FairPoint Communications offers

Job description

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Your missions

Description

You will play a crucial role in supporting IT software development projects for the NC Department of Health and Human Services. This position involves collaborating with vendors and in-house development teams to ensure successful project outcomes.

Responsibilities

  • Identify and document stakeholders, data flows, and current and future state process flows.
  • Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements.
  • Translate business needs into agile themes/features, personas, epics, user stories, and product backlogs.
  • Collaborate with the Product Owner, business SMEs, and vendors to groom user stories and define acceptance criteria.
  • Confirm functionality meets acceptance criteria with vendors or internal developers and testers.
  • Participate in vendor discovery/gap analysis and detailed requirement development efforts.
  • Assist in planning and conducting user acceptance testing, including developing test scenarios and cases.
  • Perform requirements traceability throughout the project lifecycle.
  • Develop procurement documents such as Requests for Proposals, Quotes, and Information.
  • Create federal Advanced Planning Documents to secure federal funding.
  • Support vendor proposal evaluation efforts and document evaluation results.
  • Assist in process improvement initiatives and perform market research for automation projects.
  • Support options analysis and business case development for proposed automation projects.
  • Document meeting agendas and notes, and facilitate requirements gathering meetings.
  • Provide technical writing support, including developing project document templates and drafting formal communications.
  • Support project managers in maintaining project artifacts and developing status reports.
  • Assist in the development of surveys, assessment tools, methodologies, policies, and procedures.
  • Maintain SharePoint site for each assigned project.
  • Perform other analysis and technical writing assignments as assigned.

Employment Type: Contractor

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • collaboration
  • communication

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