Offer summary
Qualifications:
Graduation from an accredited nursing program (LPN or LVN), Active license in good standing, At least 1 year healthcare or call center experience preferred, Fluency in both Spanish and English, Intermediate understanding of Microsoft Office Suite.
Key responsabilities:
- Conduct telephonic patient interviews about medications in both English and Spanish
- Document clinical data in patient charts accurately
- Identify potential issues based on patient information
- Adhere to HIPAA, privacy, and security guidelines
- Maintain knowledge of medications and internal policies