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Bilingual Chinese & English Outreach Team Lead

Remote: 
Full Remote
Contract: 
Salary: 
54 - 54K yearly
Experience: 
Senior (5-10 years)
Work from: 
California (USA), United States

Offer summary

Qualifications:

Fluent in English, Cantonese and/or Mandarin, Strong motivation and adaptability under pressure, Experience with phonebanking and outreach supervision, Basic computer skills for web forms, Commitment to APEN's mission and principles.

Key responsabilities:

  • Talk to up to 40 people per shift
  • Supervise and schedule outreach workers
  • Complete daily reports on outreach results
  • Provide support for technology used by the team
  • Train outreach team on policy and techniques
Asian Pacific Environmental Network logo
Asian Pacific Environmental Network https://apen4ej.org
11 - 50 Employees
See more Asian Pacific Environmental Network offers

Job description

Logo Jobgether

Your missions

The Asian Pacific Environmental Network (APEN) was founded in 1993 to bring together a collective voice among the diverse Asian and Pacific Islander communities to develop an alternative agenda for environmental, social and economic justice, and fight for the right of all people to a clean and healthy environment in which to live, work and play. In pursuit of this vision, APEN revolves around five strategies: building grassroots power, strengthening organizing capacity in API communities, forging strategic alliances, and advancing proactive agendas and policies towards systemic change.

Position Summary

APEN seeks to hire a team of outreach workers to participate in APEN’s civic engagement programs. This is a temporary non-exempt part-time position. This program’s goal is to increase the civic participation of low-income Asian immigrant communities in California. The Outreach Team Lead will be leading a team of Outreach Workers in talking to voters and convincing them to complete a survey on environmental justice issues that impact poor people, immigrants, and communities of color in California.

This position is part-time, no more than 35 hours a week, starting as early as Sept 25th and ending in Nov 10th, 2024 with the exact schedule to be determined, tentatively scheduled for 3pm-9pm, Monday through Thursday. The hourly rate is $28. This position will not include benefits with the exception of sick pay and an internet and phone stipend based on hours worked at the end of the program.

Primary Roles And Responsibilities

  • Talk to up to 40 people per shift about issues facing low-income communities.
  • Supervise and schedule shifts for a team of outreach workers.
  • Complete daily reports based on results from the outreach team.
  • Provide support and troubleshooting for technology used by the outreach team.
  • Train outreach team on policy, technology, and canvass skills.
  • If able, support interpretation of team meetings and activities

Required Qualifications

  • Commitment to the mission and principles of APEN and environmental economic, racial, gender justice.
  • Fluent in English, Cantonese and/or Mandarin.
  • Strong motivation and adaptability, including the ability to work under pressure and deadlines.
  • Basic computer skills, ability to complete web forms.
  • Experience with running a phonebanking program, doorknocking outreach and supervision experience preferred.
  • Able to work our full canvass shifts Monday- Friday (5PM to 9PM) including additional weekend hours. Exact hours to be finalized.
  • Have access to a computer and stable internet for our phone banking program
  • Ability to come in-person to one of APEN’s offices to show I-9 Documentation

Desired Qualifications & Skills

  • Experience working in Asian immigrant communities
  • Able to give and receive constructive feedback

Accessibility And Working Conditions

This position will require applicants to work on a computer daily for long periods of time, and collaborate with staff through Zoom, email, and other digital platforms.

This position is remote with the exception of coming into any APEN office 1 time to show required I-9 Documentation. In addition, this position will also follow APEN’s COVID safety policies and protocols regarding in-person work. Masks are required to be worn in APEN offices and indoor events, with the exception of eating and drinking. All employees also are required to be vaccinated as part of our safety policy or be subject to weekly testing.

APEN will continue to closely monitor local and state health officials guidance around COVID and any additional guidelines around safety for people to return to offices and gather in-person as needed.

This position requires work during irregular hours including on nights and/or weekends.

This position will not require carrying or moving heavy equipment, regularly ascending or descending a ladder, or standing or sitting for long periods of time. This position will not require working in hazardous or unusual conditions such as outdoors in inclement weather.

We provide reasonable accommodations for the application, interview, or any other aspect of the program manager selection process to applicants with disabilities. Please email hiring@apen4ej.org to request an accommodation.

Application Process

Applications are due electronically by clicking the Apply Now button on APEN’s website.

The Email Must Include

  • Resume

Incomplete Applications will not be accepted.

APEN is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, caste, or any other characteristic protected by law. APEN conforms to the spirit as well as to the letter of all applicable laws and regulations. Queer, transgender, intersex, gender non-conforming, disabled, black and indigenous people of color are strongly encouraged to apply.

Application Deadline: Sept 20th, 2024 (or until positions are filled)

The Pay Range For This Role Is

28 - 28 USD per hour(Remote - United States)

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Soft Skills

  • Adaptability
  • Basic Internet Skills
  • Training And Development
  • Supervision
  • Constructive Feedback
  • Leadership
  • Self-Motivation
  • Report Writing

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