Offer summary
Qualifications:
3+ years of relevant work experience, Near-native to native English skills, Availability to work US East Coast hours, Experience with phone and Zoom interactions, Tech-savviness or willingness to learn.Key responsabilities:
- Engage customers and ensure platform adoption
- Proactively address customer issues and needs
- Drive customer outcomes and manage app catalog
- Collaborate with cross-functional teams
- Stay organized while managing multiple customers