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Career Opportunities: Software Field Service Engineer (32698)

extra holidays - extra parental leave - fully flexible

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Ireland

Offer summary

Qualifications:

Degree in Computer Science or related field, Familiarity with EPMS/DCIM/BMS software, Experience with SQL and MS/Linux OS, Virtualization experience (VMware, Hyper-V), Previous experience in a Data Center.

Key responsabilities:

Provide on-site hardware/software installation and configuration
Collaborate with engineers for system integration and start-up
Troubleshoot and support junior technicians in the field
Assist in achieving safe equipment handling and procedures
Provide basic technical support to customers

Eaton Large http://www.eaton.com/

10001 Employees

See more Eaton offers

Job description

This new digital future-the fusion of connected devices, data models, insights and analytics— helps more efficiently solve critical power management challenges and has inspired us to ensure safer, more sustainable and efficient power management practices across industries.

We have a new exciting opportunity for a Field Software Configuration Engineer who will travel and support our clients mainly working on EPMS/DCIM/SCADA projects.

What you’ll do:

You will be responsible for providing hardware/software installation, startup, maintenance, de-bug and training .

This is a remote role with frequent travel to our customers in Dublin area . Occasional travel to other EMEA locations will be required.

Responsibilities

Provide on-site hardware/software installation and software pre-configuration of Power Management and control systems and next-generation Power Monitoring platforms
Work with software configuration engineer on site to implement system integration, installation, start-up, maintenance, de-bugging, pre-configuration, pre-commissioning, FAT. SAT and training
Work with and provides troubleshooting and technical support for junior Field Service Representatives as they execute jobs in the field
Technical support to other junior engineers. problem-solving the technical issues on site
Support lead engineer with a practical solution and execution plan on site
Demonstrate safety consciousness in equipment handling, electrical and electronic procedures, and the unique situations encountered at diverse work sites. Assist with procurement and maintenance of PPE for field resources
Provide customers with basic technical support and on-site information via phone or on-site consultation

Qualifications:

Degree in Computer Science or other related subject
Familiarity with EPMS/DCIM/ BMS software offerings as well as associated products such as SQL and MS/Linux OS
Virtualization experience (VMware, Hyper-V)
Previous experience in a relevant support function ideally in a Data center set up

Skills:

Great communication skills
Customer Focus
Flexibility

What we offer:

Competitive compensation and benefits package including company car , bonus, pension, private health insurance insurance
We make your social life matter- from bowling, cooking classes, regular meetups- we make sure that you feel engaged and included!
We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen - we will cover a wide range of fitness activities to suit your needs

Competitive compensation and benefits package including company car , bonus, pension, private health insurance insurance
We make your social life matter- from bowling, cooking classes, regular meetups- we make sure that you feel engaged and included!
We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen - we will cover a wide range of fitness activities to suit your needs

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.