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Bilingual Customer Success Specialist (Portuguese-English)

Remote: 
Full Remote
Contract: 
Experience: 
None
Work from: 

Offer summary

Qualifications:

Fluent in Portuguese and English, Experience in customer support preferred.

Key responsabilities:

  • Provide friendly service via email and live-chat
  • Translate product documentation into Portuguese
  • Moderate other translations
H & P Protective Services logo
H & P Protective Services http://www.hpproserv.com
51 - 200 Employees
See more H & P Protective Services offers

Job description

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Your missions

Description

We are seeking a Bilingual Portuguese-English Customer Support Agent, also known as Happiness Officer, to deliver professional and friendly service through our email and live-chat channels. This role requires a passion for helping others and the ability to remain calm under pressure.

In addition to providing support, you will be responsible for translating our product into Portuguese. You will have access to the necessary tools to facilitate this process and will regularly translate and moderate others’ translations.

What We Offer

  • Convenience of working from home
  • A fun and collaborative international working environment
  • Opportunities for career advancement
  • Training and growth opportunities
  • Paid leave after one (1) year of tenure

Employment Type: Full-Time

Required profile

Experience

Level of experience: None
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Soft Skills

  • Time Management
  • Problem Solving

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