Technical Solutions Engineer

The Role

Join .Monks as a Systems Engineer and take charge of maintaining, optimizing, and troubleshooting technical aspects of our time tracking solution. Be the key player in ensuring system hygiene, supporting technical tasks, and driving continuous improvement within the organization.

Responsibilities

• Maintenance of Overall Solution: Manage the overall solution, including data lake, dashboards, reports, and design technical processes to support timesheet adherence.
• Overall System Hygiene: Ensure the overall system hygiene by managing data integrity, security, and system cleanliness.
• Troubleshooting & Bug Fixing: Identify and resolve issues through troubleshooting and bug fixing to ensure smooth operation of our time tracking solutions
• Solution Build & Updates: Lead the development and implementation of solutions, including building new features and updating existing ones.
• Support Jira Admin/Associate: Collaborate with Jira Admin and Associate on technical tasks, providing expertise and assistance as needed.
  
  
  

Qualifications

• 5+ years of proven experience in maintenance, monitoring, and optimization of solutions in a corporate environment.
• Strong troubleshooting skills with the ability to identify and resolve issues efficiently.
• Experience in solution building, updates, and maintenance of dashboards and reports.
• Knowledge of system hygiene practices to maintain data integrity and security.
• Ability to support Jira Admin and Associate on technical tasks to enhance system performance.
• Key Tech: SQL, Python, Javascript, Google Cloud (particularly BigQuery, Cloud Functions, AppEngine, PubSub), REST APIs
  
  
  

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website (https://monks.com/careers) and will never ask for payment or bank account information during the recruitment process.