Technical Writer

For a global leader in the e-commerce industry, we are looking for a Technical Writer.

Responsibilities

• Collaborate with product managers, engineers, customer support, and marketing teams to gain an in-depth understanding of the product and its documentation requirements.
• Make data-driven decisions to improve the content, identifying knowledge gaps and measuring content effectiveness.
• Produce high-quality documentation, including release notes, installation guides, developer guides, and API guides, while continuously updating and improving these materials.
• Track and monitor changes in the product to ensure documentation is current and accurate.
• Serve as the internal knowledge expert, answering product-related questions on internal channels.
  
  

Requirements

• Experience: 2+ years of experience in technical writing or documentation roles, preferably within the SaaS industry.
• Communication Skills: Native American English speaker with exceptional written and verbal communication skills with the ability to translate complex technical information into clear, concise, and user-friendly documentation.
• Attention to Detail: High level of attention to detail and commitment to producing high-quality work.
• Organizational Skills: Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Technical Aptitude: Ability to learn quickly, familiarity with documentation tools and platforms; experience with API documentation is a plus.
• Collaboration: Ability to work cross-functionally with a range of teams and personalities to gather information and feedback.
• Adaptability: Ability to adapt to changes and work effectively in a fast-paced, dynamic environment.
• Self-Starter: Ability to work independently and collaboratively, managing multiple projects simultaneously under tight deadlines.
• Preferred Qualifications: Native English speaker. Experience with content management systems, HTML, and markdown.
  
  

NICE TO HAVE

• Familiarity with tools like Confluence, JIRA, and GitHub.
• Basic video editing skills.
  
  

WHAT DO WE OFFER ON THIS PROJECT?

Ito

• Cooperation based on a B2B contract and rate.
• 100% remote work.
• The support of a dedicated mentor. In the relationship, we focus on direct communication. When you join speedapp, you will be put in touch with a dedicated mentor who will make sure that you enjoy working with us and with the client.
• Events and integration meetings, as well as participation in various initiatives, e.g., sports.
• Access to the benefits offering (medical care, life insurance, Multisport card).
  
  

WHAT DOES THE RECRUITMENT PROCESS LOOK LIKE?

Application: Apply and submit your CV.

After the application review, the recruiter will contact selected candidates by phone.

Screening: Have a conversation with a speedapp recruiter about your experience.

Next steps: The speedapp recruiter will explain the recruitment process for the specific position.

The speedapp recruiter will stay in touch with you throughout the entire process.

About Speedapp

At speedapp, we believe that an organization is only as good as the people who make it up. We are a team of IT experts and other professionals working for our clients around the world (including Israel, Austria, USA). We go far beyond the HR category. We build IT teams and also help manage them.

👉 9 years of experience

👉 +100 clients worldwide

+300 hires per year

💎 We have three times won the prestigious "Forbes Diamonds" award (2022, 2023, 2024). We are a member of the European Fast Growth Icons network and FinTech Poland. We are ranked 18th among the 100 fastest growing companies 2023 by Clutch.

DO YOU HAVE ANY QUESTIONS?

Contact the recruiter responsible for this process directly.

Katarzyna Nowacka

Junior IT Delivery Consultant

katarzyna.nowacka@speedapp.pl