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Remote Customer Service Representative

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate

Offer summary

Qualifications:

Six months of customer service experience, Must live in Georgia, Must be 18 years old, GED or High School Diploma required, Legally permitted to work in the USA.

Key responsabilities:

  • Represent a large national brand
  • Assist customers via inbound calls
  • Build meaningful connections with customers
  • Prepare for all call types during training
  • Deliver stellar customer service
Afni, Inc. logo
Afni, Inc. XLarge https://afni.com/
5001 - 10000 Employees
See more Afni, Inc. offers

Job description

Description

What Will I Do as a Remote Customer Service Representative?

Think of the last time you called in to your cell phone provider, insurance company or your favorite clothing brand for help. Was it a great interaction or did it leave you feeling frustrated? As a Customer Service Representative, you have the opportunity to make someone’s day and that’s what you’ll do when you work for us! You will represent one of the nation’s largest brands as a Customer Service Representative, interact and build meaningful connections with customers via inbound calls as you assist with their needs – all from the comfort of your home! Sure, some calls might be tough but we will prepare you for all call types and customers during your paid training!

Are you ready to be the voice of one of the nation’s largest brands, provide stellar customer service and make someone’s say with each and every call?

To learn more about Afni's open positions - Call Us 1.855.777.8278 Monday through Friday 10am - 6pm Central Time.

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family.

As a Remote Customer Service Representative, you get:

  • Remote Work. This position is 100% remote. We will send you the equipment needed for this role.
  • Full time hours. 40-hour work week.
  • Job Stability. We’ve been in business since 1936.
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!
  • Annual Performance Reviews. We reward your good work with more money.

What are the qualifications to be a Remote Customer Service Representative at Afni?

  • Six months of customer service experience
  • Must live in the state of Georgia.

Afni Employee Referral Program:

Did you know that Afni has one of the most lucrative employee referral programs around? Take advantage of this benefit and earn more while working with your friends. Through our Referral Rewards Program, you will get paid for every referral on top of your hourly wage, commission, or bonus!

Here’s how it works:

1-2 Referrals = earn $25 per referral/month

3-5 Referrals = earn $40 per referral/month

6+ Referrals = earn $60 per referral/month

There is no limit to how much you can earn. More referrals = more money! You will also receive a $500 bonus when your referral has been in Afni for six months.

  • Referrals must be new Afni hires and cannot be a rehire.

Click this link to learn more about our Referral Rewards Program:

https://afnicareers.com/referral-rewards

More About Afni:

What we do: https://afnicareers.com/get-to-know-us

Where are we located: https://afnicareers.com/locations

What’s new with us: https://afnicareers.com/news-events

What it’s like being part of the Afni family: https://afnicareers.com/culture-perks

Requirements

  • Must be 18 years of age
  • Must have GED or High School Diploma
  • Must be legally permitted to work in the United States

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Verbal Communication Skills
  • Problem Solving

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