Offer summary
Qualifications:
Strong command of English and French, Experience with customer support tools, Excellent problem-solving abilities, Self-motivated with effective time management, Stable internet connection and home office.Key responsabilities:
- Respond to inquiries via phone, email, chat
- Troubleshoot and resolve technical issues
- Maintain understanding of products/services
- Record and manage interactions in CRM system
- Provide feedback for continuous improvement