Offer summary
Qualifications:
At least 2 years in communications management, Strong understanding of customer lifecycle management, Proficiency in communication and analytics tools, Excellent written and verbal communication skills, Detail-oriented with focus on accuracy.
Key responsabilities:
- Develop consistent messaging across touchpoints
- Conduct testing of communication strategies
- Analyze metrics and customer feedback
- Collaborate with marketing, sales, and product teams
- Lead customer research and advocate for needs