In-Life Commercial Manager

Job Description

Commercial Manager

Location Commutable distance to Winchester / London. Arqiva offer a hybrid working model whereby site visits tend to be more meeting dependent

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Total Package  

• Up to £70K base salary
• 10% bonus
• 6% pension contribution
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
• Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
  
  

The role

The Commercial Manager performs end to end commercial management of our largest customers throughout various stages of the contract lifecycle, including

• In-Life - optimising the commercial performance of the contract including large scale change; managing and resolving commercial disputes; driving margin and revenue improvement activities and looking at ways to increase efficiency
• Contract extension or renewal - securing timely renewal of the contract whilst minimising erosion of revenue and margin
• The Commercial Manager will work collaboratively with many different areas of the Business including Delivery, Product, Legal, Finance and Technology, providing commercial thought leadership and decision making; and to work directly with our customers and supplier management teams.
• The role would suit candidates who have a demonstrable ability to understand and manage a variety of complex commercial and contractual models; use available data and appropriate judgements leading to informed decisions; negotiate pragmatically at all levels in an organisation; draft contract changes, mitigate contractual risk, and identify and create value from challenging commercial issues
  
  

Change

• Commercial qualification of new opportunities identified by the Account team
• Commercial strategy for successfully accepting change with optimal commercial KPIs
• Ensure that the change process is correctly followed and governance requirements met
• Assisting the supplier management teams with the negotiation of goods/services to provide robust solutions to customer requests
• Securing appropriate governance approval and buy in from supporting business functions
• Drafting a range of change notes, including complex, high value changes
  
  

Contract Compliance

• Ensure agreed commercial terms are accurately and clearly captured in Contract Change notes, including that appropriate risk mitigations have been identified
• Ensure commercial contractual obligations and liabilities are clearly documented and handed over to appropriate teams involved in delivery/execution of contract
• Ensure risk mitigation measures are understood and monitored / implemented
  
  

In-Life

• Contract Management including tracking of obligations, deliverables and supporting documentation including the contract conformation, asset register, audit and other documents that sit beneath the contract.
• Drafting of contractual documents with minimal support from Legal
• Effecting contract extensions, renewals and terminations
• Facilitation/co-ordination of commercial contract governance boards (as required)
• Management of commercial disputes to mutually satisfactory outcome for Arqiva and our customers
• Ensure cost models are adhered to throughout contract lifecycle
• Proactively seek and then drive incremental revenue and margin activities through revenue growth and/or cost reduction
  
  

The person

• Minimum of 5 years’ experience in Commercial and Contract Management
• Proven leadership working with customers, internally and externally, and a strong appreciation of sales processes and methodologies
• Consistent delivery of exceptional results through matrix team structures
• Strong decision making with the ability to balance conflicting priorities
• Proven highly complex negotiation skills with internal and external customers including dispute management
• Strong risk management skills, able to identify most appropriate mitigation actions to reduce exposure
• Excellent communications at all levels and the ability to simplify complexity
  
  

Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.   

Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us. 

Your wellbeing…. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work. 

Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply!