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Outbound Caller

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Philippines

Offer summary

Qualifications:

At least 1 year in outbound sales, Experience in gig economy is a plus, Familiarity with CRM systems, Willingness to undergo on-site training, Strong negotiation and persuasion skills.

Key responsabilities:

  • Make outbound calls to inactive drivers
  • Achieve success targets and performance goals
  • Record driver information in CRM accurately
  • Improve techniques based on performance data
  • Collaborate with team members and management
DOXA Talent logo
DOXA Talent
51 - 200 Employees
About DOXA Talent
There are many business process outsourcing companies out there that cater to massive organizations – but that isn't us. We're here to give small- and medium-sized businesses access to the global teams that can help them scale. The beating heart of Doxa7 is a culture centered around its people. We believe that companies benefit most from finding experienced, motivated global talent; paying them a fair wage and investing in their growth; while leveraging our infrastructure as a service; to realize tremendous ROI.Here, we build partnerships. We believe that everyone can win. And when we do, we create a sustainable partnership where everyone is devoted to getting the right results.
See more DOXA Talent offers

Job description

Logo Jobgether

Your missions

Role Summary

Our client is seeking a highly motivated and enthusiastic Outbound Caller to join their team and engage drivers for one of their delivery partners. The primary responsibility of this role is to engage with inactive applicants and convert them into an active driver. The successful candidate will be an excellent communicator, results-driven, and passionate about sales and customer service.

WORK SCHEDULE: 8:00 AM – 5:00 PM Pacific Daylight Time (11:00 PM – 8:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

Essential Functions

  • Make outbound calls to a list of inactive drivers to reactivate their accounts and encourage them to start driving again
  • Maintain a high volume of daily calls while consistently achieving success targets and performance goals
  • Record and update driver information in the company's CRM system accurately
  • Improve techniques and strategies continuously based on performance data and industry trends
  • Collaborate with team members and management to identify best practices and areas for improvement

Qualifications

  • At least 1 year of experience in outbound sales, telesales, or a related field
  • Experience in the gig economy, ride-sharing, or delivery service industry is a plus
  • Familiarity with CRM systems
  • Must be willing to undergo on-site training
  • Excellent written and verbal communication skills, with a customer-centric approach
  • Strong negotiation and persuasion abilities
  • Proven track record of achieving success targets and quotas
  • Ability to work independently and in a team environment

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Telemarketing

Soft Skills

  • Customer Service
  • Negotiation
  • verbal-communication-skills
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