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Client Engagement Center Support Team Member

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

Philippines

Offer summary

Qualifications:

Bachelor's degree preferred, One year experience in lead generation/appointment setting, Strong written and verbal English skills, Detail-oriented with time management skills, Ability to qualify and prioritize leads.

Key responsabilities:

Process bookings from Client Engagement Center
Ensure quality control of all bookings
Manage daily and long-term staffing
Communicate company results to all parties

DOXA Talent

51 - 200 Employees

See more DOXA Talent offers

Job description

Your missions

Role Summary

Our client is looking for a Client Engagement Center Support Team Member to join their growing team. This role will be responsible for processing and ensuring the quality of the bookings made by the Client Engagement Center, assisting with staffing duties, and communicating the company's results.

WORK SCHEDULE: 8:00 AM – 5:00 PM Eastern Daylight Time (8:00 PM – 5:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

Essential Functions

Process all bookings from the Client Engagement Center
Handle quality control for all bookings to ensure that they meet the company’s standards and practices
Manage daily and long-term staffing
Manage company results and communicate to all parties

Qualifications

A bachelor’s degree in a related field is preferred
At least one year of experience in lead generation and/or appointment setting for international clients
Ability to qualify and prioritize leads effectively
Demonstrated success in client engagement with measurable results
Strong written and verbal English skills
Detail-oriented and has excellent time management skills
Ability to do tasks and be a team player