Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Job Summary
Real Chemistry is looking for a Group Director join our growing team!
The Group Director manages client relationships on large or multiple engagements. They serve as a trusted partner to clients, not only in relation to what Real Chemistry can offer them, but in understanding the market and identifying solutions to business problems.
The ideal candidate for this role has a stellar client services reputation, proven success in relevant industries, and a passion for health care and digital health. You will lead client engagements, manage and galvanize cross-functional team members to think smarter, work effectively, drive innovative and integrated solutions, and deliver groundbreaking results and client satisfaction.
What You’ll Do
- Manage multiple client engagements of varying sizes in a fast-paced environment.
- Develop and maintain strong client relationships through exceptional client relationship skills.
- Seamlessly flex between big picture strategic development/ad hoc guidance and assure execution of associated tactics are flawless.
- Guide the client(s) on integrated marketing/communications decisions, identifying new opportunities to flourish their brand.
- Maintain and cultivate relationships with key media channels to ensure our services are executed strategically and appropriately.
- Develop high-level and persuasive communications plans (annual, quarterly, etc.)
- Lead operational efforts and be accountable for the financial performance of engagements through close management of budgets and team members.
- Manage client budgets, budget tracking, staffing and billability.
- Ensure the quality of the account team(s) is held to the highest standard and that all client requests are handled in a strategic and timely manner.
- Partner with shared service leads to run and grow integrated business (social media/digital, creative), and to develop new business opportunities.
- Directly supervise account staff and promote continuous learning and development to help build a high performing culture.
This Position Is a Perfect Fit For You If
- Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
- You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
- You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
- You are highly organized self-starter, able to work independently and under tight deadlines.
What You Should Have
- Bachelor’s degree in a related field; advanced degree preferred
- A minimum of 10 years of experience in a Public Relations agency or client side
- Experience working with clients within the Healthcare industry
- Understanding of the ever changing digital landscape
- Exceptional presentation skills — both verbal and written, formal and informal
- Highly organized, proactive and a critical, creative thinker under pressure
- Project management experience, demonstrated ability to meet deadlines, prioritize and manage detailed budgets
- Supervisory skills, with ability to manage and cultivate junior staff and effectively collaborate with subcontractors
- Positive, team-oriented attitude
- Demonstrated experience developing direct reports and influence-managing matrixed teams a must
- Exceptional organizational skills leading to flawless execution of tactical plans is required
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .
Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, San Francisco, Manchester, UK and London, UK – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: https://www.realchemistry.com/
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.