Overview:
At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.
Reasons you should consider a career with CCMSI:
- Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
- Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
- Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
- Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.
We are seeking a skilled Multi-Line Claim Adjuster to join our team, specializing in property, general liability, some auto, and civil rights claims. The ideal candidate will possess comprehensive experience in handling high exposure, complex civil litigation claims, particularly in the realms of New Mexico Tort, civil rights, and property claims. Experience with public entities, including city and county municipalities, and school districts is a definite plus. Familiarity with Federal and State level civil rights claims litigation is also highly desirable. Having a Juris Doctorate degree is an advantage but not a requirement.
This position operates on a hybrid model, offering flexibility with two days per week in-office work and participation in an on-call rotation schedule. The regular working hours are Monday through Friday, from 8:00 am to 4:30 pm. As a Multi-Line Claim Adjuster, you will play a pivotal role in evaluating, investigating, and resolving diverse claims efficiently and effectively. Strong communication skills, attention to detail, and a commitment to delivering exceptional customer service are essential for success in this dynamic role.
Join our team and contribute to our mission of providing outstanding claims management services while embracing flexibility and innovation in our approach.
Responsibilities:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent oral and written communication skills.
Initiative to set and achieve performance goals.
Good analytic and negotiation skills.
Ability to cope with job pressures in a constantly changing environment.
Knowledge of all lower level claim position responsibilities.
Must be detail oriented and a self-starter with strong organizational abilities.
Ability to coordinate and prioritize required.
Flexibility, accuracy, initiative and the ability to work with minimum supervision.
Discretion and confidentiality required.
Reliable, predictable attendance within client service hours for the performance of this position.
Responsive to internal and external client needs.
Ability to clearly communicate verbally and/or in writing both internally and externally.
Education and/or Experience
3+ years multi-line claim adjusting experience is required.
Computer Skills
Proficient with Microsoft Office programs.
Certificates, Licenses, Registrations
Adjusters license is preferred.
CORE VALUES & PRINCIPLES
Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.
CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.
#CCMSICareers #CCMSIAlbuquerqueu#ClaimsAdjuster #ClaimsCareers #EmployeeOwned #ESOP #InsuranceClaims #PropertyClaims #LiabilityClaims #CivilRightsClaims #HybridWork #NewMexicoTort #ClaimsResolution #InsuranceCareers #TeamWork #WorkLifeBalance #JoinOurTeam #JobOpportunity #JoinOurTeam #AlbuquerqueJobs #ABQCareers #ClaimsAdjuster #InsuranceJobs #CivilLitigation #PublicEntityExperience #MunicipalClaims #SchoolDistrictExperience #CivilRightsClaims #HybridWork #FlexibleWork #CustomerService #CareerOpportunity #JurisDoctorate #ClaimsManagement #JobOpening #IND123