Field Service Engineer - Process Cooling Solutions

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Field Service Engineer - Process Cooling Solutions

As a Field Service Engineer within Process Chiller Solutions, you’ll play a vital role in ensuring the smooth operation of our industrial cooling systems and the associated system components such as pumps, inverters, tanks, and controllers. Your expertise will be crucial in maintaining and servicing process chillers, ensuring uptime, and exceeding customer expectations.

The role:

On-Site Maintenance and Repairs:

• Visit customer sites to perform routine maintenance, inspections, and repairs on process equipment.
• Troubleshoot and diagnose issues related to chiller performance, identifying root causes, and implementing solutions.
• Conduct installation, commissioning, and start-up of new equipment.
  
  
  

Documentation and Reporting:

• Accurately document all service activities using company-provided tools and software.
• Maintain detailed records of maintenance tasks, repairs, and customer interactions.
  
  
  

Customer Interaction:

• Represent Atlas Copco and Eurochiller Brands professionally and build strong relationships with customers.
• Respond promptly to customer inquiries and address their needs effectively.
  
  
  

Safety and Compliance:

• Adhere to safety protocols and guidelines while working on customer premises.
• Promote safe practices and use appropriate personal protective equipment.
  
  
  

Continuous Learning and Skill Development:

• Stay updated on process chiller technology, including refrigeration systems, controls, and automation.
  
  
  

To succeed, you will need:

• Previous experience in mechanical or electrical service.
• Mechanical or electrical qualifications (experience-based qualifications are also considered).
• Valid driving license (UK or international if within 12 months).
• Proficiency in using computer systems and learning new software.
• Position of responsibility in an FGAS authorised organisation. 
• Refrigeration & Thermal Systems background 
• Chiller focused essential understanding of operation of pumps and heat exchangers.  
  
  
  

In return, we offer you:

• A positive team-working atmosphere, encouraging innovation and collaboration
• Onsite training with an experienced Compressor Engineer for your initial months
• Additional training from the Technical support team, throughout your career
• Technical support during complex diagnostics
• You will be provided with a laptop and mobile phone to keep you connected whilst out in the field
• Provided with a Atlas Copco field service Van and specialist tools
• Your safety is our priority so full PPE (Personal Protective Equipment) and service uniform is also provided
• Ongoing support
• A career…We value our employees, we invest in their training and developing, and we will give you the opportunity to grow and progress within the company
• A great benefits package, including a desirable pension scheme, private medical insurance, family health cash plan, minimum 25 days annual leave and more.
  
  
  

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.