Executive Assistant to Founder (Mostly remote, within Cape Town, South Africa)

About TaxValet

We’re not just a tax company. We’re an emotions company. We believe that the work we do is a reflection of our higher purpose in life. And if the work isn’t fulfilling and enjoyable, what’s the point? At our company, our Core Purpose is to “transform negative emotions into something positive for our clients, partners, and each other”. It just so happens that we do that by eliminating the hassle and stress of sales tax. We are looking for candidates who are enthusiastic and want to work towards our Core Purpose, too.

As a fractional sales tax department, TaxValet handles everything for clients, from nexus analysis to permit registrations, filings, audit support, and more. Unlike traditional sales tax software that overpromises and underdelivers, we provide a comprehensive, custom-tailored solution that grows with our clients' businesses. And unlike traditional professional service firms, we offer an all-inclusive solution for a simple, predictable monthly rate with no billable hours. 

We're a fast-growing, fully remote, financially stable, and profitable business with an AWESOME team of 60-ish teammates. We're building a world-class fractional sales tax department, and new team members will be part of the reason why.

As a certified B-Corporation, TaxValet is committed to using business as a force for good. This means we consider the impact of our decisions on our team, clients, community, and environment. We're also a "give 1%" organization, dedicating 1% of profit, employee time, and service time to nonprofits.

We are a core-value-driven business. That means we hire, promote, and reward based on alignment with our core values:

• Feel It: We value connecting with the real emotions and experiences of others. We also value respectfully sharing our own real emotions and experiences with others.
• Shape It: We proactively contribute our ideas and talents by speaking up, challenging the status quo, and taking calculated risks to shape our future.
• Own It: We take full responsibility for our actions, decisions, and outcomes. We use both successes and failures as opportunities for growth, openly sharing lessons learned.
• Crush It: We relentlessly pursue exponential impact in our business and life.
• Question It: Be curious. Ask questions. Seek clarity in the pursuit of continuous improvement and excellence. Create a culture of fearless inquiry.

If you're enthusiastic about transforming negative emotions into something positive and want to work towards our Core Purpose, we'd love to hear from you!

Title: Executive Assistant to Founder 

Location: 100% remote work for the first few months. Beginning in March 2025, mostly remote work. There will be some travel required (about 5-7 hours per week) within Cape Town city center, so you must have your own transportation and live within 15 minutes of Cape Town. 

Schedule: Upon hire, 100% remote work with core working hours of 5 PM - 10 PM PM EST. Remaining hours can be completed before or after the core working hours. Beginning in March 2025, these core working hours will be earlier in the day, and remaining hours can be completed before or after the core working hours. 

About The Role

We are seeking a mid-level Executive Assistant to provide comprehensive support to our Founder. This role is crucial in maintaining the smooth operation of the founder's office and requires a high level of organization, attention to detail, and the ability to manage multiple priorities simultaneously. The ideal candidate will be a proactive problem-solver with excellent communication skills and a warm personality.

Your Qualifications

• At least 1 year of experience as an Executive Assistant or in a similar role
• Exceptional organizational skills with a keen eye for detail
• Proficiency in Google Suite and productivity tools
• Strong written and verbal communication skills in English
• Ability to work independently and manage time effectively
• Experience with calendar management and travel coordination
• Proven experience developing and following SOP’s 
• Comfortable working with sensitive and confidential information 
• Knowledge of leveraging artificial intelligence to streamlined administrative tasks

Professional

• Demonstrated ability to prioritize tasks and meet deadlines consistently
• Experience in managing complex schedules and coordinating meetings
• Proficiency in preparing reports and presentations
• Ability to anticipate needs and take initiative in solving problems

Interpersonal 

• Warm and approachable personality
• Direct and clear communication style
• Ability to build and maintain professional relationships
• Adaptable and flexible in a dynamic work environment
• Discreet and trustworthy when handling confidential information

Please note that the final step before being hired is for you to arrange reference calls with three of your former managers. 

Your Primary Responsibilities

• Manage Founder's calendar, including scheduling meetings and appointments
• Coordinate travel arrangements and prepare detailed itineraries
• Handle correspondence, including emails and phone calls
• Prepare and edit documents, reports, and presentations
• Manage expenses and maintain financial records
• Coordinate with internal teams and external partners
• Assist with personal tasks as needed, such as managing prescriptions and healthcare appointments, running local errands. (You must have your own transportation.)
• Organize and maintain files and records
• Plan and coordinate events, including team meetings and dinners
• Proactively identify and resolve potential issues before they arise

Specific Measures of Success

No surprises here! After a year on the job, you’ll be measured by these specific outcomes:

• Consistently maintain an up-to-date and well-organized calendar for the Founder
• Demonstrate a track record of completing tasks accurately and on time
• Receive positive feedback from the Founder and other team members on your communication and support
• Successfully coordinate complex travel arrangements without issues
• Effectively manage and prioritize incoming requests and information
• Show initiative in improving processes and suggesting solutions
• Completion of online education and training. You will complete 3 hours per quarter of educational training.

Compensation and Benefits

We believe working side-by-side with an awesome team is the greatest benefit there is, but there are other reasons why we love working at TaxValet including:

• Target annual compensation 400,000 - 500,000 ZAR commensurate to experience.
• 43 days off per year. This includes 22 holidays per year, plus 21 days of PTO per year. Yes, seriously. 
• 3 additional days off per year to volunteer with a non-profit organization of your choice.
• Upon hire, 100% remote work with core working hours of 11 AM - 4 PM EST. Remaining hours can be completed before or after the core working hours.
• Beginning March 2025, mostly remote work with core working hours of 5 PM - 10 PM EST. Remaining hours can be completed before or after the core working hours. *Please note, there will be some travel required (about 5-7 hours per week) within Cape Town city center, so you must have your own transportation and live within 15 minutes of Cape Town. 
• The ability to participate in the company profit sharing program the year after your hire date (pending passing a financial literacy quiz.) 

Some intangible benefits include:

• In a recent survey, 100% of employees scored working at TaxValet a 9 or 10 out of 10.
• Learn relevant and in-demand skills you’ll have for the rest of your career.
• Opportunity to have a real impact and grow your career with a growing company.
• Opportunity to join company retreats. 
• A fast-growing and entrepreneurial environment.
• TaxValet was named #6 on Quartz's Best Companies for Remote Workers list in 2023. Come join us and find out why!