Offer summary
Qualifications:
4+ years in customer success or related field, Experience managing customer relationships, Demonstrated experience in recruiting and hiring, Strong healthcare background and communication skills, Experience developing training and onboarding programs.
Key responsabilities:
- Manage team responsible for clinician relationships and support.
- Develop KPIs for customer success aligned with goals.
- Organize trainings and workshops for skill development.
- Oversee daily operations to ensure effective support.
- Lead recruitment and onboarding of new team members.