Offer summary
Qualifications:
Actively credentialed EA, CPA, or attorney, 2+ years of professional tax prep experience, Active PTIN, Strong technical skills with software, Dedicated workspace with wired internet.Key responsabilities:
- Provide superior customer support
- Help customers with tax returns via video, phone, and chat
- Resolve issues promptly to ensure high satisfaction
- Document all customer interactions carefully
- Create excellent customer experiences