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Information Systems Engineer

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Canada

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field, 5-7 years of experience in IT engineering, Hands-on experience with cloud platforms and AI Tooling, Advanced skills in Python and Terraform, Strong understanding of security protocols.

Key responsabilities:

Resolve escalated IT support tickets quickly
Ensure compliance with SOX requirements
Manage Google Workspace and Slack Enterprise Grid
Lead IT projects and provide technical guidance
Stay current with industry trends for innovative solutions

Opendoor Real Estate Management & Development Large https://www.opendoor.com/

1001 - 5000 Employees

See more Opendoor offers

Job description

Location:

Remote roles in Canada are only available in British Columbia and Ontario.

What You’ll Need

Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 5-7 years of experience in IT engineering or related roles
Extensive hands-on experience with cloud platforms (AWS, Azure, Google Cloud, Active Directory, AI Tooling)
Proficiency in designing and implementing complex Okta configurations, including custom attributes, provisioning, deprovisioning, and lifecycle management
Advanced skills in Python programming
Experience with Infrastructure-as-Code: Terraform
Strong understanding of security protocols, standards, and frameworks (e.g., SAML, OAuth, OIDC), as well as experience in securing applications and systems
Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues related to Opendoor technology stack
Strong communication and collaboration skills, with the ability to work with cross-functional teams and stakeholders to gather requirements, provide guidance, and deliver solutions.
Proactive mindset with a strong focus on continuous improvement, automation, and driving operational efficiencies within the Opendoor’s technology stack
Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines effectively

About the Role

If you're an experienced IT Engineer looking to take on this role in a fast-paced and dynamic organization, we encourage you to apply. Join our team and contribute to shaping a robust and successful product and technology in our industry.
We are seeking a highly skilled Level 3 IT Engineer to join our dynamic IT team. The ideal candidate will have extensive experience across a wide range of industry-standard platforms, including cloud services, virtualization, networking, cybersecurity, and enterprise software. As a Level 3 IT Engineer, you will play a critical role in managing, troubleshooting, and optimizing our IT infrastructure to ensure high availability, security, and performance.

What You’ll Do

Handle and resolve escalated IT support tickets efficiently and effectively and monitor system performance and ensure uptime and reliability of all IT systems
Ensure compliance with SOX requirements by performing necessary controls and audits
Manage and maintain Google Workspace, ensuring smooth operation and user support
Oversee the administration of Slack Enterprise Grid, including user management and integration with other tools
Maintain and configure network devices such as switches, routers, and be able to manage network access and configurations such as Meraki Networks
Utilize Python for automation, scripting, and other IT-related tasks
Terraform for infrastructure as code to manage and provision cloud resources
Administer and manage repositories, permissions, and workflows in GitHub
Manage identity and access management using Okta, including user provisioning and deprovisioning
Lead and participate in IT projects, including system upgrades, migrations, and deployment. Work closely with cross-functional teams to ensure successful project delivery and provide technical guidance and support to junior team members
Stay current with industry trends and emerging technologies to recommend innovative solutions and evaluate and implement tools and processes to enhance IT operations and efficiency

Bonus points if you have

Relevant certifications such as OKTA Certified Professional/Administrator, Microsoft Certified: Azure Administrator, CCNP, CISSP, or similar are highly desirable.

#LI-Remote, #LI-JH1

About Opendoor

Founded in 2014, Opendoor’s mission is to power life’s progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple and certain.

To learn how we are reinventing the Real Estate industry check out our website.
Hear about our culture directly from team members by visiting The Muse.
Discover what we are building for our customers by reading our b log.

Opendoor Values Openness

We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here.

We’re committed to Diversity, Equity, Inclusion, and Belonging

Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.

We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove.org and apply for positions that align with your expertise.

At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at TAops-accomodations@opendoor.com.