Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.
Duties And Responsibilities
- Provide Stable, Secure, and Efficient IT Operations for a Hybrid Cloud environment.
- Support day to day operations on core ITS services such as: DNS, SSL, SFTP, SMTP, Print, Data Protection, Monitoring, Patching
- Develop and manage IT cloud infrastructure including capacity planning, and cost management
- Conduct research on emerging technologies in support of infrastructure development efforts and recommend technologies that will increase cost effectiveness and infrastructure flexibility
- Develop, document, provide recommendations, and communicate plans for investing in IT cloud infrastructure, including analysis of cost reduction opportunities
- Anticipate, mitigate, identify, respond to, and resolve problems affecting cloud systems performance, efficiency, and availability
- Contribute to an environment that emphasizes trust, open communication, creative thinking & cohesive team effort
- Author and update technical documentation, runbooks, ops guides, and presentations when needed
- Manage multiple cloud accounts and support audit, compliance requests
- Participate in on-call rotations
- All other duties as assigned
Required Skills
- Experience with AWS, Azure IaaS, SaaS, and PaaS services
- Expertise with Microsoft technologies including AD, DNS, DFS Namespace, Windows Servers.
- Proven troubleshooting skills to resolve issues & perform root cause analysis to ensure defects are engineered out of the environment
- Experience with Configuration Management tools such as SCCM/MECM/MS Intune
- Experience with one or more of the following scripting languages: PowerShell, Python, Json
- Excellent organization, time management, problem solving, & analytical skills
- Experience with O365 suite of products.
Required Qualifications
- 4-year degree or an equivalent combination of education, technical certifications, and experience.
- 4-6 years of experience as a systems engineer working in Azure or AWS IaaS environments.
- 4-6 years of experience with Systems/Infrastructure Configuration Management tools, such as Microsoft Configuration Manager, CloudFormation, Azure Policy.
- 5+ years of experience as a systems engineer supporting Windows Server.
- Knowledge of compliancy standards and frameworks: ITIL, SOC1, SOC2, NIST, ISO 27001
- Ability to work in a 100% remote environment while still maintaining a high level of performance and work output.
Preferred Qualifications
- Scripting: JSON, Python, JavaScript, Terraform, and Chef
- Experience with managing small to mid-sized projects.
- Experience with Jira as a Scrum management tool.
- Experience with Scrum Frameworks and Methodologies.
- Experience working in an Agile environment.
- Azure / AWS Professional Level
- Microsoft Certified Systems Administration
- IT Infrastructure Library (ITIL) v.3
Remote
This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:
- be available during your set working hours
- have a safe, private, and distraction-free environment in which to complete your work, and
- be able to give your full attention to the completion of your PCG job duties
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled.
As required by applicable law, PCG provides the following reasonable range of compensation for this role: $120,000-$150,000.
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
