Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference?
Pursue your passion. Join PMI.
How You’ll Make a Difference
You will be responsible for developing and executing a digital Experience & VoC analytics strategy for PMI’s digital ecosystem. Leading the Digital Behavior and Voice of Customer Analysts team, setting goals and objectives, and providing guidance and mentorship to ensure the team meets project timelines and delivers high-quality work. Collaborating with business and technical stakeholders to deliver analytics solutions.
What You’ll Bring To The Role
- Bachelor’s degree, Master’s degree preferred
- Minimum 8-10+ years of analytics experience
- Minimum 5+ years of managerial experience
- Proficiency with data architecture, data engineering, data quality standards, principles & best practices & data warehousing technologies (Snowflake, etc.)
- Proficiency with modern data warehousing, web analytics platforms (Adobe Analytics, Google Analytics, etc.), business visualization solutions (Tableau, Power BI, etc.), Voice of Customer platforms (Qualtrics XMD, etc.)
- Excellent communication skills, exceptional ability to effectively communicate with technical (data architects, data engineers & data quality engineers) and business (Marketing, Customer Experience, Digital Experience, Product) stakeholders. Problem-solving skills, results-driven & action-oriented.
- Out-of-the-box thinking; willingness to experiment and assess innovative ideas.
- Demonstrated strong attention to detail, time management, and organizational skills.
- Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision.
- Demonstrated ability to anticipate changes, identify problem areas, and take effective actions.
- Demonstrated ability to work with technical and non-technical individuals in a team environment.
- Ability to oversee and execute multiple projects, teams, and individuals with a proactive and adaptive mindset.
- Strong ability to think creatively.
- Experience working in an agile, dynamic, and customer-centric environment.
- Excellent communication, collaboration, presentation, and negotiation skills.
- Proficiency in the business language for PMI (English).
What You Can Expect From Us
We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you..
Join Us And You’ll Get
- an excellent total package, with compensation and benefits based upon your geographic location.
- skill development opportunities, to help you grow now and into the future.
- access to a global network, to enrich your professional experience.
- flexible options to help balance work time and your time
- award and bonus opportunities.
The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience.
Let’s help make the world work better for everyone. Apply today!
Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. As a government contractor, Company Name is subject to Executive Order 11246, the Rehabilitation Act of 1973 (Section 503), and the Vietnam Era Veterans Readjustment Act of 1974 (VEVRAA), all as amended, which require government contractors to ensure nondiscrimination in employment and to take affirmative action to employ and advance in employment qualified persons without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
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