Offer summary
Qualifications:
Minimum of two years experience leading teams, Excellent understanding of card brand guidelines, Strong problem-solving skills, Ability to manage multiple projects, Excellent analytical and communication skills.Key responsabilities:
- Lead and develop a team of Chargeback Analysts
- Provide strategic insights and analysis to leadership
- Ensure compliance with card brand rules
- Evaluate chargeback automation processes with IT
- Investigate urgent chargeback escalations