Job Description
Then we’d like to talk to you!
An Oracle Data Center Technician will be the technical liaison between the technology teams and the Data Centre Environment. You can troubleshoot and solve all but the most complex infrastructure issues, you understand which issues to escalate to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
This position involves working on a 24/7 shift, 365 days per year.
Employment for all candidates is contingent upon satisfactory background checks.
Requirements:
- Bachelor of Science degree in Computer Science, Information Systems, OR equivalent work experience.
- Recent graduates are encouraged to apply if they can demonstrate interest and knowledge in the position and a willingness to learn on the job – gap year students also considered.
- Min 2 - 5 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems), in data center M&E equipment.
- Experience working in a mission-critical operations environment.
- The position has a physical component requiring the ability to lift to 25Kg and may require working in cramped spaces or elevated locations.
- Thorough understanding of data center design, including electrical and cooling plant & and operation thereof.
- Airflow management (hot aisle, cold aisle, containment etc.)
- Rack, and stack equipment including commissioning of new racks.
- Strong structured cabling skills on fiber & and copper (e.g looming, term & test).
Required systems & hardware expertise:
- Systems administration (Linux and/or Windows Servers - especially command line based).
- Hardware repair, diagnosis & break/fix.
- Networking fundamentals (DNS, TCP/IP, basic troubleshooting).
- IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO).
- Base Operating System Installs and Configuration.
- Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, Serial communication etc.
Career Level - IC2
Responsibilities
Role Responsibilities:
- Act as data center SME liaison to other technical teams & and non-technical teams (e.g networking, computing, compliance, business operations).
- Understand internal customer problems and provide technical solutions in timely manner.
- Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software.
- System board level repair and fault diagnosis to SLAs.
- Planning & and commissioning new rack positions.
- Involvement with the design & and commissioning of new whitespaces.
- Structured cabling installation is a significant part of this position.
- Training and adherence to governmental and company-set health and safety processes.
At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before. https://www.oracle.com/corporate/careers/diversity-inclusion/
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range: from $27.02 - $54.13 per hour; from $56,200 - $112,600 per year. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
