Offer summary
Qualifications:
Bachelor or Master's Degree in Computer Science, Software Engineering or equivalent, 8 years of related database experience in Oracle, Strong knowledge in Java, C++, C#, HTML5, Angular, Oracle Certified Professional designation, ITIL Foundations knowledge.
Key responsabilities:
- Handle complex support cases and lead improvements
- Ensure timely resolution of support requests
- Document incidents and maintain comprehensive reports
- Train team members on processes and tools
- Develop and implement best practices in the team