Technical Application Engineering

Job Description Summary

Job Description

Essential Responsibilities

• Acts as expert consultant to guide customer in planning and development of technical solutions which will include Telecommunication products and services. 
• Working directly with customers to influence technical specifications and working with the sales team to close key orders.
• Assists with technical development of proposals and responses to requests for information and requests for proposals, assuring compliance to Customer's specifications by working closely with engineering and sales team to ensure valid statement of work for competitive proposal generation.
• Acts as technical support to the commercial teams, providing technical expertise during Customer presentations, demonstrations and sales calls. Leading and presenting the presentation or demonstration.
• Responsible for the pre-sales technical support of customers and for finding the most cost-effective solution.
• Develop and cultivate long-term relationships with customers areas related to products, systems and service decisions.
• Support the development of new leads and market opportunities in Latin America.
• Partner with peers and management to enhance selling techniques and approaches in line with both the region's growth objectives and Grid Automation’s initiatives.
• Provide market dynamics input such as competitive intelligence and industry trends to the Region Management.
• Prepare and present technical presentations and case studies at market/customers conferences.

 Requirements

• Bachelor's Degree in Electrical, Electronics or Telecommunication Engineering;
• Minimum 6 years of experience in wireless devices (Radios, Modems and PLTE);
• Advanced English and Spanish;
• Desired knowledge of Portuguese;
• Availability to travel 50% of the time in the month in Latin America.

Desired Characteristics/Experience

• Wireless devices
• Modems
• PLTE
• Radios for mission critical communications
• Substation automation
• Excellent communication and presentation skills, both written and verbal
• Ability to maintain professional demeanor and interact with all levels of customers
• Strong background in a customer-interfacing role
• Work efficiently without direct supervision
• Desire to work outside of boundaries and drive change
• Self-starter with a positive, customer focused attitude
• Strong creative and problem-solving skills
• Flexible and adaptable; open to change and modification of tasks
• Able to share ideas and work well in a team environment
• Proactive approach to tasks - displays initiative
• Strong organizational & communication skills and a proactive and open approach to conflict resolution

Additional Information