About Rhapsody:
Healthcare is innovating and you can be a part of it! Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this – to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we do at Rhapsody. By providing data exchange and data quality solutions that enable information - such as patient visit details, lab results, and billing balances– to move seamlessly from one system to another. Whether building an application or using one, every piece of the health ecosystem needs Rhapsody as a foundation.
Most people will not ever see our products (that's how infrastructure works) and services during a medical visit. Our solutions run behind the scenes, and you can think of them as the central nervous system helping to move data to accelerate innovation and improve outcomes. If using your knowledge to help solve this important problem sounds rewarding, apply today at rhapsody.health
What we have to offer you:
- Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
- 401k with a generous company match
- Unlimited PTO, sick time & volunteer days
- An innovative, inclusive, and fun work environment
- Continuous learning and development opportunities
Position Summary:
We are seeking a Contract and Pricing Analyst to join our Finance team. In this role, you will be responsible for evaluating price increases, drafting schedules and notices, managing contract data, and collaborating across teams to ensure smooth deal execution. Your analytical skills will be key in providing insights on pricing trends and supporting sales with accurate data management.
This is a remote role, with preference for candidates located in Dallas, TX, or Boston, MA.
Job Responsibilities:
Price Review and Analysis:
- Assess Price Increases: Evaluate price increases for renewal contracts to ensure they align with company pricing policies and contractual terms.
- Drafting Notices: Create clear, concise, and professional customer notices regarding price increases. Ensure that the content is informative, transparent, and aligned with the company’s messaging and branding.
- Perform Calculations: Accurately calculate price increases based on predefined criteria such as specified percentages or the Consumer Price Index.
- Approval Process: Manage the approval process for price increases, ensuring that all necessary internal approvals are obtained before implementation.
- Performance Tracking: Monitor the impact of price increases on renewal rates and customer satisfaction.
- Risk Assessment: Identify and mitigate risks associated with price increases, such as potential customer churn.
- Documentation and Records: Maintain accurate records of all communications related to price increases, including drafts, approvals, and final versions.
Schedule Drafting and Reviewing:
- Create Detailed Schedules: Draft a comprehensive schedule specific to the product being contracted that outlines pricing and assets.
- Schedule Updates: Make necessary updates to the schedule in response to negotiations and other relevant factors.
- Pricing Verification: Review and verify pricing in Schedules for add-on products or services for accuracy during an ancillary sale.
- Asset Verification: Review and verify assets, such as licenses, to ensure total asset counts are accurate in Schedules during an ancillary sale.
Data Entry and Management:
- Data Updates: Accurately update and maintain Salesforce records, including pricing, account updates, contract data, ensuring all information is current and accurate.
- Update Attributes: Accurately update contract attributes, such as metadata fields and contract properties, in DocuSign CLM.
Collaboration and Communication:
- Sales Team Support: Act as a liaison between sales teams, finance, legal, and other departments to facilitate smooth deal execution.
- Training and Support: Provide training and support to sales teams on pricing and processes, tools, and best practices.
Data Analysis and Reporting:
- Deal Analytics: Analyze deal performance and discount patterns to provide insights and recommendations for improving sales effectiveness.
- Reporting: Generate and distribute reports on deal metrics, approvals, and performance to management and other stakeholders.
- Trend Identification: Identify and analyze trends and patterns in deal data to inform strategic decision-making and process improvements.
Job Requirements:
- Bachelor’s degree in Business, Finance, or other Social Sciences discipline with an aptitude and training for quantitative analysis required
- 3+ years of experience in an analytical support role required
- Prior experience in Software or SaaS industry required
- Relevant experience in pricing and contract management required
- Prior sales support experience preferably in healthcare sector desired
- Attention to Detail: High level of accuracy in reviewing contracts, pricing, and customer data.· Analytical Skills: Strong ability to analyze complex data, financial impact, and market trends.· Experience: Relevant experience in pricing and contract management.· Contract Review: Experience in reviewing and interpreting contracts and agreements. Ability to draft contract schedules preferred.
- Software Skills: Proficiency with Salesforce, DocuSign CLM, and spreadsheet applications (e.g., Microsoft Excel) preferred.
- Record-Keeping: Proficiency in maintaining accurate and organized records and documentation.
- Communication Skills: Excellent verbal and written communication skills to convey detailed information and processes.
- Accuracy: Demonstrated capability to handle tasks with a high degree of accuracy, ensuring all aspects of commercial transactions and communications are correct.
Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
