Cloud & DevOps Technical Manager

We are looking for an experienced Cloud & DevOps Technical Manager to work remotely from anywhere in Latin America.

You will be working in an agile environment, with an awesome team on the implementation of world-class software products.

The responsibilities of this position are:

Cloud and DevOps Team Leadership:

• Lead and manage DevOps and SRE team.
• Mentor in cloud design, automation, and scaling practices.

Kubernetes Expertise and Leadership:

• Manage migration to Kubernetes.
• Strategize deployments for scalability and security.
• Oversee monitoring and integration with CI/CD.

Direct Cloud Environment Support and Evolution:

• Lead SaaS infrastructure support and efficiency.
• Drive automation and improvements in monitoring.

Implementation Support and Technical Collaboration:

• Provide technical guidance during service implementations.
• Collaborate with providers, clients, and IT teams.

Proactive Issues Resolution and Incident Management:

• Resolve critical cloud issues and conduct root cause analysis.
• Coordinate timely issue resolution and continuous assessment.

Additional Hands-On Responsibilities:

• Spearhead cloud and infrastructure projects.
• Active involvement in Linux, Microsoft, and CI/CD tools such as Jenkins and Ansible.

Requirements

• Hands-on experience with the technologies you’ve worked with.
• 5+ years of experience supporting applications, networks, and infrastructure in a Cloud environment (preferably Azure/GCP).
• Proven leadership in Kubernetes adoption and utilization.
• Experience with core Cloud services such as VMs, Load Balancers, Functions, Scale sets, Azure Application Insights/NewRelic/Other telemetry platforms, API Management, Blob storage, Service Bus, etc.
• Deep understanding of cloud infrastructure design, security practices, and CI/CD methodologies.
• Preferred experience in maintaining continuous integration and IAC environments, including multi-region failover and zero-downtime deployments.
• Experience in a retail environment (applications, POS, or network).
• Strong knowledge of Cloud-native principles, best practices, and tooling.
• Experience automating infrastructure provisioning, application deployment, and testing processes.
• Excellent communication and collaboration skills, internally and with clients.
• Ability to independently solve complex problems and work effectively under pressure.
• Passion for continuous learning and staying updated with the latest cloud technologies.

Nice to have

• Experience with containerization technologies like Docker.
• Experience with disaster recovery (DR) planning and implementation in the cloud.
• Experience working in a fast-paced, agile development environment.

Benefits

A stable, long-term contract. Continuous Training. Private Health insurance. Flexible schedule. Work with some of the most talented software engineers in Latin America and the US, doing challenging work and world-class software for clients in the US and around the world.

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