About Us
We're a full-service destination marketing agency where the norm is blending technology and creativity. We continue to evolve based on data, performance, and alignment to marketing goals and objectives. Madden's Agile approach to destination marketing provides the flexibility our clients need to reach travelers, groups, and event planners.
Madden offers full-agency services and omni-channel solutions to destinations. Our cross-functional teams use insights from research to craft strong storytelling themes and develop custom campaign architectures. We execute nimble media plans using the most strategic digital and traditional channels available to reach our partners' goals and deliver strong ROI.
About You
We're looking for a professional who works to uncover the needs of our tourism partners and delivers an innovative solution that allows Madden to deliver exceptional service and value. You have a passion for what you do, you hate to lose, self-starting, have a sense of urgency, driven to make an impact, and LOVE TRAVEL!
About The Job
In your role, you are a strategic thinker who works to uncover the needs of our tourism partners and delivers an innovative solution that allows Madden Media to deliver exceptional service and value.
We're looking for someone who resides in the Northeast region of the United States to:
- Develop and maintain strong, long-term relationships with clients, understanding their needs and objectives
- Develop and implement strategic business plans to achieve sales targets and company goals.
- Ensure renewals on current book of business with a focus on year-over-year opportunity growth
- Be a trusted representative for Madden Media at regional and tourism-related events
- Identify, pursue, and close new business opportunities to expand the team's client base.
- Conduct market research to identify trends, opportunities, and competitive landscape.
- Prepare and deliver compelling pitches and proposals to existing and prospective clients.
- Serve as the primary point of contact for key accounts, ensuring high levels of client satisfaction and retention.
- Oversee the execution of client projects, ensuring they are delivered on time, within budget, and to the highest quality standards.
- Collaborate with internal teams to ensure seamless service delivery and address any client concerns or issues promptly.
- Work with internal campaign managers to build strategy and coach them on the ability to deliver exceptional value to our partners
- Stay updated on industry trends, best practices, and emerging technologies to maintain a competitive edge.
- Travel for this role; generally 1-2 weeks a month
Desired Qualifications:
- Preferred 3-5 years of experience in business development, account management, or senior level marketing roles
- Proven track record of achieving sales targets and driving business growth.
- Strong negotiation, presentation, and communication skills.
- Excellent relationship-building and interpersonal skills.
- Strategic thinker with the ability to identify and capitalize on market opportunities.
- Ability to work independently and as part of a team in a fast-paced environment.
Don't Meet Every Single Requirement Here?
That's ok! We are dedicated to the continual enhancement of our diverse, inclusive, and authentic team. If you're excited about this role but your past experience doesn't align perfectly, we still encourage you to apply. With different voices, backgrounds, and histories, we can come together and all contribute to a better place to work and produce better products for our clients. And who knows? Maybe we have a fit for a great person like you in another role that you hadn't even considered.
What You Will Get From Us
We see our relationship with you as a symbiotic one, and we want to see you thrive and grow with us. In addition to working alongside a variety of great teammates in all our departments, you will have opportunities to grow your skill set within your discipline via training, learning, and new professional experiences. Most importantly, you'll have support to help fill in the gaps as you settle in.
We have no bias for degree or specific experience, and we absolutely respect and expect to hire someone with intelligence, self-awareness, motivation, and ambition. We evaluate your prior work and current interests to represent what you can do for us. Most of all, we hire people who prove themselves through their work, and who share our ambition to create the world's best digital market agency.
About The Interview Process
Our goal is to ensure the application process is transparent and straightforward. As such, qualified candidates can expect the following steps:
- Round 1: Interview with HR
- Round 2: Interview with Team
- Round 3: Interview with Team Lead and Executive Leadership
We do not offer Visa sponsorship or relocation services at this time.
Madden Media is an Equal Opportunity Employer. 
