About Us
We're a dynamic and forward-thinking company dedicated to transforming the world of print and digital products. With a team of over 400 talented individuals across multiple locations including London, Dagenham, Boston, East Providence, and Denver, we cater to a diverse range of clients, from major tech giants to unique local businesses.
As we continue to innovate and grow, we're looking for a passionate Sales Engagement Specialist to join our Sales team and help us enhance our client engagement strategies.
Role Overview
In this role, you will be an integral part of our Sales team, consisting of 14 Account Executives, 1 Sales Engagement Specialist, 18 Account Managers, and 5 Sales Managers. Your mission will be to optimize our existing sales channels and experiment with new strategies to better serve both new and returning clients. This includes outbound prospecting, qualifying inbound leads, engaging with clients from our website, and reactivating lapsed clients.
If you're driven by targets, love building processes, thrive in a dynamic environment, and are excited about testing new approaches, we'd love to hear from you!
Key Responsibilities
- Lead Nurturing: Qualify both inbound and outbound prospects to generate high-quality leads for our new business team.
- Outbound Activities: Exceed daily metrics for phone and email outreach.
- Client Re-engagement: Reconnect with lapsed clients to encourage repeat business.
- Prospect Research: Identify decision-makers at prospective companies and existing B2B customers.
- Campaign Feedback: Provide insights to enhance campaign development, sales enablement, and overall prospect journey.
- CRM Utilization: Use Salesforce and other tools for outreach and documentation of customer interactions.
- Channel Optimization: Improve existing outbound channels and test new sales/prospecting methods.
- B2B Channel Testing: Explore new B2B channels to drive revenue growth.
- Coaching and Development: Participate in weekly coaching sessions and one-on-ones with your manager.
About You
- Motivated and Innovative: A self-starter who enjoys exploring new challenges and finding creative solutions.
- Experienced: Previous experience in sales or customer service is preferred.
- Solution-Oriented: Always seeking ways to enhance processes and achieve goals.
- Learning Enthusiast: Eager to grow and develop new skills.
- Professional and Approachable: Friendly and effective in both verbal and written communication.
- Goal-Driven: Passionate about meeting and exceeding targets.
- Team Player: Positive attitude and collaborative spirit.
- Adaptable: Comfortable with ambiguity and open to new ideas.
- Time Management: Able to manage time effectively in a remote work environment.
Nice to Have
- Knowledge of design and SAAS models.
- Experience with Salesforce.
What We Offer
We believe in creating a supportive and inclusive workplace where you can truly be yourself. Enjoy a flexible work environment, with the freedom to work remotely or from one of our offices. We offer:
- 23 days of PTO plus Federal holidays.
- 401(k) matching.
- Stock option program.
- Paid parental leave.
- Full coverage of health, dental, and vision care premiums.
- Life and long-term disability insurance.
- Wellness program.
Diversity Commitment
We're dedicated to building a diverse and inclusive team, as we believe different perspectives lead to better ideas and experiences. We welcome individuals from all backgrounds and do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, marital status, disability, veteran status, or any other protected class.
Location
Boston / Hybrid
Employment Type: Full-Time
