Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Are you an active listener who knows how to ask probing questions to help solve problems and address issues? Do you thrive at taking initiative and working in a metrics-driven environment that rewards you for your efforts?

Do you live in Texas and are looking for a new or different opportunity to work from home?

Join Us.

We’re Sutherland and we’re now seeking Customer Service Representatives to join us on a full-time, work from home basis. We will even supply the equipment to help set you up for success!

Job Description:

In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM (no weekends)

To Help You Achieve Success, You Will Work With Leading Technologies And Systems And Have a Dedicated Team Of Leaders And Peers To Support You. You Will Also Receive:

Competitive rate of $14/hour

Medical, dental and vision benefits

Paid training & generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)

Additional pay incentives as well as monthly rewards & recognition programs

Advancement opportunities – 80% of our frontline leaders have been promoted from within

Employee Discounts

EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Auto req ID

425659BR

Minimum Education Required

High School/GED

Job_Category

Work From Home

Additional Qualifications/Responsibilities

Excellent verbal and written communication skills and are a strong multitasker

Strong attention to detail

Drive to solve problems and meet goals

Familiarity with Microsoft Office tools

Experience in customer service

High school diploma or equivalent

We will provide equipment, but to work from home, you must have:

Excellent Internet Connectivity:

Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!

Hardwired internet access - wireless and/or satellite Internet Service Providers are not compatible with our systems.

Productive, quiet and distraction-free, secure place to work.

A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

City*

United States

State*

N/A

Job Code

Work_From_Home WFH

Affiliate Sponsor

Sutherland Global Services

Required profile