Senior Manager, Sales Enablement

About Lark

Lark is the world's largest A.I. healthcare provider, contracted to manage 30M+ patients living with or at risk of chronic disease. Lark provides a human touch through the companion app on the user’s phone providing real-time coaching, guidance, and health insights to users. We are on a mission to disrupt the healthcare industry and make the world a healthier, happier place. Come join our team!

The Role

As Senior Manager of Sales Enablement, you will lead and optimize our sales enablement and operations efforts, driving efficiency and effectiveness within our sales client success teams. This role will be instrumental in developing strategic sales training programs, enhancing sales processes, and ensuring alignment with our revenue goals. The ideal candidate will have a strong background in sales operations, training, and enablement within the health technology sector.

What You’ll Do

• Drive the design and implementation of major scalable cross-functional sales programs and initiatives for leaders in partnership with stakeholders and the enablement team
• Lead the development and curation of sales content, including playbooks, presentations, and competitive analysis, to support the sales process
• Design virtual, in-person, on-demand, and ad hoc learning experiences and resources to support sales and Client Success
• Work with the Sales, Strategy, and Client Success teams to gather data and insights to identify key learning opportunities and gaps
• Design, develop, track, and measure, the effectiveness of training; provide tools and processes for sales enablement programs with recommendations for ongoing improvements with all stakeholders
• Collaborate with customer success teams to integrate customer feedback and insights into sales strategies
• Establish key performance indicators (KPIs) to measure the impact of sales enablement initiatives on sales productivity and revenue growth
• Develop and maintain consistent and compelling sales messaging across the Sales and Client Success teams
• Create materials for use by the sales team for specific opportunities based on specific details of the opportunity
• Manage and lead a small team; promoting a culture of mentorship, growth, and career advancement
• Regularly report on sales enablement metrics and provide insights and recommendations to sales leadership
• Lead strategic pricing initiatives, working closely with finance and competitive pricing teams
• Provide contracting support, including the development and maintenance of legal templates
• Oversee and manage the RFP process, ensuring timely and strategic responses
  
  

What You’ll Need

• Experience in sales operations, driving efficiencies and impacting the sales effectiveness
• Experience with sales methodologies, processes, and enablement best practices such as customer journey, curriculum creation, competency-based program design, program evaluation
• Team-oriented, working with leaders, CSM’s, AM’s, analysts, and marketing
• Entrepreneurial, enjoy building and iterating with limited resources or direction, having no ego
• Ownership, not being satisfied until the sales function achieves its potential
• Excellent problem-solving, analytical, and systems skills with high attention to detail
• Proficiency with Microsoft and G-Suite; building models, forecasts, data analysis, and data visualization
• A strategic thinker with excellent communication skills
• Expert with Salesforce.com
  
  

Working at Lark

Lark operates as a remote organization, requiring all employees to reside within the United States. The specific salary offered to a candidate will depend on various factors, including their location, job level, and verified job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for additional compensation, such as participation in a bonus program and stock awards, where applicable.

Lark is an Equal Opportunity and Affirmative Action Employer. We believe that diverse teams foster innovation and add to our mission-driven culture. We strongly encourage people from underrepresented groups to apply.

Compensation Range: $128.1K - $191.3K