Senior Revenue Operations Manager - Global Partnerships

About The Role

We are seeking a dynamic Revenue Operations Manager to lead and enhance our global alliances and channel partner sales efforts. In this role, you will play a pivotal part in maximizing customer retention and driving revenue through effective processes and system improvements.

What You’ll Do

• Revenue Operations Management: Develop and execute scalable revenue operations strategies for our alliances and indirect channels.
• Team Leadership: Lead a team of revenue operations analysts, providing support and enabling cross-functional teams, partners, and sales to drive partner processes.
• Sales Engagement: Oversee key functions including partner sales engagement, training, data enrichment, CRM, deal registration, and analytics.
• Process Improvement: Measure and refine processes across revenue operations to boost efficiency, using data to drive actionable insights and improvements.
• Reporting: Deliver metrics and reports to monitor and enhance channel and partner processes, including onboarding and certification.
• Technology Oversight: Manage our partner portal, distributor store, and sales technologies, driving automation and collaborating with our systems engineering team.
• Product Introduction: Facilitate the introduction of new products, pricing, and packaging to channels, ensuring ease of navigation and quoting.
• Data Quality: Ensure high data quality in our tools through effective order processing, training, and data management.
• Commission Management: Oversee the commission plan, including goal setting, evaluation, and compensation for sales and business development teams.
  
  

What We're Looking For

• Academic Excellence: Strong academic background with a relevant undergraduate degree or a compelling alternative path.
• Leadership Experience: Proven success in a senior leadership role with a focus on channel and alliance partnerships, preferably in a technology subscription-based business.
• Technical Expertise: Experience with technology platforms, data analytics, and compensation systems that drive excellent revenue operations.
• Global Experience: Ability to manage a remote team across various time zones in a multicultural environment.
• Systematic Approach: Skilled in developing repeatable, scalable systems and processes.
• Communication Skills: Excellent communication and negotiation skills to align stakeholders and drive performance.
• Language Skills: Fluent in business English (written and spoken).
• Travel Willingness: Ability to travel internationally up to 4 times a year for company events.
  
  

What We Offer

• Competitive Compensation: Comprehensive compensation package including base pay, annual performance bonuses, and regular reviews.
• Benefits: Personal learning and development budget, recognition rewards, annual holiday leave, maternity/paternity leave, and an employee assistance program.
• Flexible Work Environment: Distributed work with in-person team sprints twice a year.
• Travel Opportunities: Chance to travel to meet colleagues and participate in company events.
  
  

We are excited to find someone who shares our commitment to excellence and is eager to contribute to our team. If you are passionate about driving revenue and leading operations in a dynamic environment, we would love to hear from you!

Employment Type: Full-Time